bet117 Privacy Policy —
How We Handle Your Personal Data

This Privacy Policy sets out the manner in which bet117 ("bet117," "we," "us," "our") collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("you," "Player," "Data Subject") who use, access, or interact with the bet117 online gaming platform at bet117.cam.

bet117 is committed to protecting the privacy and personal data of its players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines, its Implementing Rules and Regulations, and all directives and guidelines issued by the National Privacy Commission (NPC). bet117 also complies with data governance requirements imposed by its PAGCOR operating license.

This Policy should be read in conjunction with the bet117 Terms & Conditions, which govern the overall contractual relationship between bet117 and its registered Players. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail.

For the purposes of applicable Philippine data protection law, bet117 acts as the Personal Information Controller (PIC) in respect of the personal data of its registered Players and website visitors.

As Personal Information Controller, bet117 determines the purposes and means of processing personal data collected through the platform and is responsible for ensuring that such processing is carried out in compliance with the Data Privacy Act of 2012 and all related regulations.

If you have any questions or concerns regarding bet117's role as Personal Information Controller or about how your data is handled, you may contact our Data Protection Officer (DPO) via the contact details provided in Section 14 of this Policy.

bet117 collects the following categories of personal data from Players and website visitors, depending on their level of interaction with the platform:

3.1 Registration & Identity Data

• Full legal name (as it appears on a valid Philippine government-issued ID);
• Date of birth (used to verify compliance with the 21+ age requirement);
• Residential address, including barangay, city/municipality, province, and ZIP code;
• Philippine mobile number and email address registered to the Account;
• Username and encrypted password (passwords are never stored in plain text).

3.2 KYC & Verification Data

• Copies of valid Philippine government-issued identification documents (e.g., Philippine Passport, SSS/UMID, PhilHealth ID, Voter's ID, Driver's License);
• Proof of address documentation where required;
• Source of funds documentation for higher-value accounts as required by PAGCOR and Anti-Money Laundering Act compliance obligations.

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references (e.g., GCash mobile number, PayMaya account details, bank account details);
• Betting and gaming transaction records, including game type, stake amounts, and outcome data;
• Bonus and promotion usage records.

3.4 Technical & Device Data

• IP address and approximate geographic location derived therefrom;
• Device type, operating system, and browser type and version;
• Session timestamps, login history, and platform usage patterns;
• Cookies and similar tracking technologies as described in Section 7.

3.5 Communications Data

• Content of communications submitted to bet117 customer support via live chat, email, or any other supported channel;
• Records of promotional communications sent to you and your interaction with such communications (e.g., email open rates).

bet117 collects personal data through the following means:

• Directly from you — when you complete the account registration form, submit KYC documents, make deposits or withdrawals, contact customer support, or respond to surveys or promotions;
• Automatically during platform use — through cookies, log files, and analytics tools that record your device information, session data, and interaction patterns when you visit bet117.cam;
• From third-party payment processors — when you complete a deposit or withdrawal via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet, or other approved channels, the respective payment service provider may share transaction confirmation data with bet117;
• From identity verification services — bet117 may use third-party KYC and identity verification providers to cross-reference the identification documents you submit against authoritative data sources to confirm authenticity;
• From publicly available sources — such as PAGCOR exclusion registers, court records, or sanction screening databases, where required by law or our license conditions.

bet117 processes your personal data for specific, legitimate purposes. The following table outlines the primary purposes of processing and the legal basis under which each activity is conducted:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for certain types of processing may affect bet117's ability to provide some or all of its Services to your Account.

bet117 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment Processing Partners: GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment service providers require transaction data to process your deposits and withdrawals. These providers operate under their own privacy policies and Philippine financial regulations.
• Identity Verification & KYC Providers: Third-party identity verification services may receive copies of your identification documents solely for the purpose of verifying their authenticity and confirming your identity as part of our PAGCOR-mandated KYC obligations.
• Game Technology Providers: Game providers such as JILI, PG Soft, Evolution, and Pragmatic Play may receive certain account and session data necessary for game delivery, fairness certification, and audit compliance. These providers are contractually bound to process data only for specified purposes.
• Regulatory and Government Authorities: bet117 is required by law and by its PAGCOR license to share player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as mandated by applicable legislation.
• Fraud Prevention and Security Services: bet117 may share data with fraud prevention platforms and cybersecurity service providers to protect the integrity of the platform and its Players against unauthorized access, identity theft, and fraudulent activity.

All third-party service providers engaged by bet117 who process personal data on our behalf are required to enter into data processing agreements that bind them to confidentiality obligations and restrict their use of your data to the specific services they provide to bet117.

bet117 uses cookies and similar tracking technologies on the bet117.cam website to enhance your experience, maintain your logged-in session, and gather analytical data that helps us improve the platform. The types of cookies we use include:

• Strictly Necessary Cookies: These cookies are essential for the bet117 platform to function correctly. They maintain your login session, remember your language and currency preferences, and support security features including anti-CSRF protections. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred game lobby view — to provide a more personalized experience on subsequent visits to bet117.
• Analytics Cookies: bet117 uses analytics tools to collect aggregated, non-personally-identifiable data about how users navigate the platform, which games are most popular, and where technical issues occur. This data is used to improve platform performance and user experience.
• Session Cookies: These are temporary cookies deleted when you close your browser. They are used to maintain your session state during active use of the bet117 platform.

You may configure your browser to refuse or delete cookies; however, doing so may impact the functionality of certain features of the bet117 platform, including your ability to maintain a logged-in session. For information on managing cookies in your specific browser, please refer to your browser's help documentation.

bet117 implements technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, disclosure, alteration, accidental loss, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and bet117's servers;
• Encryption of sensitive personal data fields at rest within bet117's database infrastructure;
• Strong cryptographic hashing of all account passwords — plain text passwords are never stored;
• Role-based access controls ensuring that bet117 staff can only access personal data relevant to their specific job functions;
• Regular security audits, vulnerability assessments, and penetration testing of the platform and supporting infrastructure;
• Two-factor authentication options for Players and mandatory multi-factor authentication for bet117 administrative staff;
• Incident response procedures to detect, respond to, and notify affected parties of any personal data breach in accordance with NPC notification requirements.

While bet117 takes all reasonable steps to secure your personal data, no system or transmission over the internet can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own Account login credentials and for notifying bet117 immediately if you suspect any unauthorized access to your Account.

bet117 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law and PAGCOR license conditions. The following general retention periods apply:

• Active Account Data: Personal data associated with an active bet117 Account is retained for the duration of the Account relationship.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of last Account activity or Account closure, as required by PAGCOR and the Anti-Money Laundering Act.
• Transaction Records: Financial transaction records including deposits, withdrawals, and betting history are retained for a minimum of five (5) years to comply with AMLA requirements and PAGCOR audit obligations.
• Closed or Suspended Accounts: Personal data relating to closed or suspended accounts is retained for the period required by law following closure. After this period, data is securely deleted or anonymized.
• Communications Records: Customer support communications are retained for up to two (2) years from the date of the communication, unless they relate to an ongoing dispute or regulatory inquiry, in which case they are retained until the matter is fully resolved.

Upon expiry of the applicable retention period, personal data is securely destroyed or anonymized in a manner that ensures it can no longer be associated with an identifiable individual.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you hold the following rights with respect to your personal data processed by bet117:

To exercise any of the rights listed above, please contact bet117's Data Protection Officer using the contact details in Section 14. We will respond to all valid data subject requests within the timeframe prescribed by applicable law, generally within thirty (30) calendar days of receipt.

bet117 enforces age verification during account registration through KYC documentation review. Any Account found to have been registered by a person under 21 years of age will be suspended immediately, and the matter will be handled in accordance with PAGCOR regulations. Any personal data collected in connection with an underage account will be deleted or securely destroyed after the mandatory regulatory reporting period has elapsed.

If you are a parent or guardian and you believe that a minor has registered an Account on bet117, please contact our customer support team immediately so that appropriate action can be taken.

Some of bet117's service providers, technology partners, and game suppliers are based outside the Philippines. Where your personal data is transferred to, stored in, or processed in a jurisdiction outside the Philippines, bet117 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by Philippine law.

These safeguards may include:

• Data processing agreements with contractual clauses requiring the recipient to handle data in accordance with the Data Privacy Act of 2012;
• Transfers only to jurisdictions that the National Privacy Commission has determined provide an adequate level of data protection;
• Transfers made under the Player's explicit consent where other safeguards are not available and the transfer is strictly necessary for the performance of services.

By using bet117 and submitting your personal data, you acknowledge that such transfers may occur for the operational purposes described in this Privacy Policy.

bet117 reserves the right to update or modify this Privacy Policy at any time. Changes may be made in response to developments in applicable Philippine data protection law, updates to PAGCOR licensing requirements, changes to our platform and services, or evolving best practices in data privacy.

When material changes are made to this Policy, bet117 will notify registered Players by email to the address on file and/or by prominent notice displayed within the bet117 platform upon next login. The "Last Updated" date at the top of this Policy will be revised to reflect the date on which changes take effect.

Your continued use of the bet117 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not accept the updated Policy, you must cease using the platform and may contact customer support to request Account closure.

The current version of this Privacy Policy is always available at bet117.cam/privacy-policy.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a privacy concern, please contact the bet117 Data Protection Officer through the following channels:

• Email: [email protected]
• Subject Line: Please include "Data Privacy Request" or "Privacy Complaint" in the subject line of your email so your message is routed to the DPO promptly.
• Live Chat: Available within the bet117 platform for registered Players during all operating hours.
• Response Time: bet117 will acknowledge all privacy-related requests within five (5) business days and will endeavor to resolve them within thirty (30) calendar days, or within the timeframe prescribed by the NPC for formal complaints.

If you are not satisfied with bet117's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC handles complaints relating to violations of the Data Privacy Act of 2012 and provides an independent avenue for data subjects to seek redress.

This Privacy Policy was last updated on January 1, 2026 and supersedes all prior versions. The authoritative version of this Policy is the English-language version published at bet117.cam/privacy-policy.